Ulysse Sabbagh

Great insights by Braden Kowitz on Medium about the difference between good design and great design. One would be functional, the other would be delightful. 

Obsessing over the details would allow for more trust from customers and a better overall usability (good examples as well). 

When we’re happy, using an interface feels like play. The world looks like a puzzle, not a battle. So when we get confused, we’re more likely to explore and find other paths to success. There’s a whole book on this topic: Emotional Design by Don Norman. But here’s the important bit: Getting design details right can create positive emotional states that actually make products easier to use.

Getting the details right would thus create a beneficial loop and make the product easier to use.